Terms and Conditions

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern “KITEMCO” Ltd's relationship with you in relation to this website.

The term "KITEMCO " or "us" or "we" refers to the owner of the website. The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design,layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

From time to time we may alter individual item prices, delivery settings and/or delivery costs. This will be done entirely at our own discretion, and will be done in the best interests of the business.

Making a purchase could not be easier. Just browse our STORE, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on 'Order' and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from outside the United Kingdom, place your order and your credit card company will convert the transaction to your own currency.

We accept all major credit and debit cards including VISA, VISA Electron, MasterCard, Switch/Maestro, and Solo.

Paying by Cheque or Postal Order. We accept 'Cheques' and 'UK Postal Orders' in Pounds Sterling denomination only. Cheques and postal orders must be crossed and be made payable to KITEMCO  Ltd. only.

Paying by personal cheque will delay your order, we do not send out orders until the funds have been fully cleared - which typically takes up to 10 days after receipt of the cheque.

To help process your order efficiently, please write your email address and order n# on the back of the cheque.

Please send post orders to:‘KITEMCO’ Ltd C/O   BBK PARTNERSHIP,  1  Beauchamp Court ,Victors Way,  Barnet,  Herts  EN5 5TZ   London   United  Kingdom.

Privacy: If you have made a purchase from our store, by doing so you have agreed that we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. All our clients have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue to receive marketing from us and/or selected third parties you should opt-out by clicking on the "unsubscribe" link in any email communications which we might send you.

Returns & Exchanges Policy subject to the following conditions: If the garment is faulty or defective,not fitting, and providing it has not been used or washed, it will be exchanged for a similar item, subject to the buyer returning the item along with a Self Addressed Envelop (SAE) stamped at the appropriate level of postage for a tee-shirt or a Hoody, to KITEMCOLtd, 40 Brackley, Queens Road, Weybridge, Surrey KT130BL, England within a month of purchase.

This service is ONLY available to clients in the UK, sorry !

PLEASE NOTE: NO STAMPED SAE, NO EXCHANGE .

- Shortages and damages must be reported to us within 24 hours of receipt.

- Item(s) is in stock condition i.e as it was when it was delivered to you.

- You pay the return delivery charges.

- Goods are returned as soon as possible in order that your credit can be actioned within 30 days.

- Goods are returned in a re-saleable condition

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Shipping And Handling Any orders dispatched via standard delivery WILL NOT be refunded should you make a claim for an un-received order.

We recommend using a tracked service if you anticipate any problems with delivery to your area. Un-received orders are unlikely, but this is out of our control and your delivery options are clearly outlined on our Delivery Details page below :
Delivery Details & Information Our standard delivery options (Royal Mail First Class) are NOT sent via recorded delivery, although we do keep proof of postage, so you may wish to upgrade your delivery option to one which is fully tracked and recorded for added peace of mind.

Please note:Any orders dispatched via standard delivery WILL NOT be refunded should you make a claim for an un-received order.We recommend using a tracked service if you anticipate any problems with delivery to your area.This notice forms part of our terms and conditions agreed upon at checkout.. We aim to dispatch all UK based orders within a week to ten days of receiving notification of payment and you can expect your order to be delivered within 8-10 working days from order.

NOTE: However,orders may take longer to be delivered depending on size of consignment, time of the year, (Xmas/New Year, Summer Holidays) UK Tours,and other factors beyond our control like extreme weather conditions,for which KITEMCO cannot be held liable.

Delivery disruption due to severe winter or weather conditions:
 Unfortunately in some areas  weather conditions might make delivery of items very difficult. If your order is delayed we’re very sorry and we appreciate your understanding and patience. We will get to you as soon as we possibly can. Kind Regards,KITEMCO Ltd.

 EU European Delivery :For our European customers all orders will be charged according to weight on top of the quoted item's price. This will be calculated at the checkout and is based on item weight. This is the standard cost for European delivery and IS NOT tracked or recorded, although we will keep a record of postage. Your order will be dispatched within 10 days of receiving your payment and will take anywhere between 10-12 working days to arrive.

International Delivery: All international customers (outside of the UK and EU) should choose this option for standard international delivery. International orders will be charged according to weight and destination. This will be calculated at the checkout and is based on item weight. This is the standard cost for international delivery and IS NOT tracked or recorded, although we will keep a record of postage. Your order will be dispatched within 10 days of receiving payment and will take anywhere between 10-15 working days to arrive.

 

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We ship worldwide

Please note:

Deliveries can take up to between 8-10 days in the UK, from receipt of payment, depending on sales volume and stock availability. Thank you for your understanding and patience!

NEED HELP?

E-Mail us:
info@kitemco.com
Call us:
+44 (0) 1932 859 626

SIZE GUIDE:

Click here for Tees and Hoodies size guide